Emergency Number Bali: Police, Ambulance, Fire & Tourist Guide
Traveling in Bali is usually a smooth and enjoyable experience, but it’s always a good idea to be prepared for unexpected situations. Whether it’s a medical emergency, a lost item, or an accident, knowing the right numbers to call can make it much easier to get help when you need it.
In this guide, you’ll find the most important emergency contact numbers in Bali, including police, ambulance services, fire departments, and tourist police. Keeping these numbers saved on your phone before your trip can give you extra peace of mind while you explore the island.
Main Emergency Number in Bali that You Must Know
112 is Indonesia’s integrated emergency number, but it is currently available only in participating cities and regencies. Because response coverage may differ by location, travelers should also save the local police, ambulance, fire department, and accommodation contact numbers listed below.
- Dial 112 directly from any phone in Bali
- Free to call, available 24/7
- Basic English-speaking operators available
- Works across Indonesia
If you are using a local SIM card, you may need to dial the Bali area code 0361 first. For overseas SIM cards, use +62 361 before the number. So to call the main emergency number, you’ll need
Full List of Emergency Numbers in Bali
Although 112 is the main emergency hotline, several other numbers connect directly to specific services.
| Emergency Service | Phone Number |
|---|---|
| General Emergency | 112 |
| Police | 110 |
| Ambulance / Medical Emergency | 119 |
| Fire Department | 113 |
| Search and Rescue (BASARNAS) | 115 |
Tourist Police in Bali
Bali also has a Tourist Police unit that specifically helps international visitors during their stay on the island. These officers are trained to assist travelers who encounter issues such as lost passports, theft, scams, or other travel-related problems.
Tourist Police stations are usually located in major tourist areas like Kuta, Seminyak, Nusa Dua, and Ubud, making it easier for visitors to access assistance when needed. Many officers speak English and are experienced in helping foreign travelers navigate local procedures or communicate with authorities.
If you lose important documents or need help resolving a travel issue, contacting the Tourist Police can make the process much smoother. Travelers can also learn more about safety services by visiting the official guide on staying safe in Indonesia on the Indonesia Tourism website.
Medical Help in Bali
Hospitals and Clinics
If you experience a health problem, you can go directly to a hospital or clinic. Here are some recommended options:
- BIMC Nusa Dua: (0361)3000911
- Kasih Ibu General Hospital Denpasar: (0361)3003030
- BIMC Kuta: (0361)761263
- BIMC Ubud: (0361)2091030
- Prime Plus Medical Canggu: +6281237387131
- International SOS: (0361)2014505
- Trishanda Care Center: +628973969711 (Free on Transportation, and Professional Medic)
Contact details may change. Check the provider’s official website or ask your villa team to confirm before calling.
If you need urgent medical assistance, calling 119 for an ambulance is recommended. Hotel staff can also help arrange medical transportation if needed.
Doctor on Call
For convenience, you can also contact private doctors who provide house calls. One well-known option is Trishnanda Care Centre at +628973969711 (WhatsApp available). Their team can come directly to your hotel or villa, provide treatment, and help with insurance paperwork.
Source: Pexels
Tips for Using Emergency Numbers in Bali
- Save numbers in advance
Store 112, the police, your hotel, and your insurance provider in your phone before you travel. - Know your location
Always carry your hotel’s business card or save the address in your phone. This makes it easier to explain your location when calling for help. - Stay calm when calling
Speak slowly, explain the situation clearly, and if possible, have someone note down your address and nearby landmarks. - Have travel insurance ready
Medical costs in Bali can be high. Ensure your insurance details are easily accessible so you can provide them if needed.
Non-Emergency Support
Sometimes you may face situations that are not life-threatening but still require help. For example:
- Lost passport: Contact the tourist police or your embassy.
- Stolen belongings: File a report with the local police station.
- Minor sickness: Visit a nearby clinic or request a doctor on call.
Dialing Rules to Remember
- Local SIM: Dial 0361 first before the number
- Foreign SIM: Dial +62 361 before the number
Call national emergency short codes directly without adding Bali’s area code. If a short code does not connect from a foreign SIM, ask your accommodation, local guide, nearby business, or another person using an Indonesian SIM to call.
Source: Pexels
Frequently Asked Questions
Does 112 work everywhere in Bali?
No. 112 is only available in participating cities and regencies, so coverage may vary across Bali. Travelers should also save direct contacts for the police, ambulance, fire department, nearby medical facilities, and their accommodation.
Do I add +62 or 0361 to an emergency number?
No. National short codes such as 110, 112, 115, and 119 should be dialed directly. The country code +62 and the Bali area code 0361 are used only for standard telephone numbers, not for emergency short codes.
What should I do after a scooter accident in Bali?
Move to a safe area if possible and call 119 for medical help or 110 for police assistance. Take photos, record the location, exchange contact details, and notify your rental company and travel insurer before agreeing to any payment or settlement.
What should I do if my passport is stolen?
Report the theft to the nearest police station and request an official police report. You will usually need this document when contacting your embassy or consulate for an emergency passport or replacement travel document.
Can emergency operators speak English?
English support may be available in major tourist areas, but it is not guaranteed. Speak clearly, use simple sentences, and ask your villa manager, hotel staff, guide, or a nearby local person to assist if communication becomes difficult.
What information should I provide during an emergency call?
Provide your name, phone number, exact location, type of emergency, number of people involved, and any visible injuries or dangers. Mention a nearby landmark and remain on the line until the operator gives further instructions.
How do I share my exact location in Bali?
Use Google Maps or another map application to share your live location, location pin, or coordinates. Also provide the villa name, village, road, nearby landmark, and access instructions, especially in rural or hard-to-find areas.
Who should I call during an ocean emergency?
Call 115 for BASARNAS, Indonesia’s national search-and-rescue agency. You should also alert lifeguards, boat crews, water sports staff, or local authorities and provide the last known location and the number of people involved.
Can my villa manager arrange medical help?
Yes. A villa manager may help contact a doctor, clinic, ambulance, or hospital and explain your location. However, for serious or life-threatening conditions, travelers should contact official emergency medical services immediately.
Which hospitals serve the Ubud area?
Medical facilities serving Ubud include hospitals and clinics in Ubud, Mas, and nearby Gianyar. Because operating hours, emergency capacity, and contact details may change, confirm the latest information directly with the provider or ask your accommodation to arrange the most suitable medical assistance.
Travel to Bali with More Confidence
A verified Bali emergency guide for international travelers, with official short codes, accurate dialing instructions, Ubud-specific medical assistance, and practical support for villa guests. For added peace of mind, keep the number of a private medical service, such as Trishnanda Care Centre (+62 897 3969 711), saved in your phone.
Before you set off to enjoy Bali’s beaches, temples, and nightlife, take a moment to store these numbers. Share this guide with fellow travellers so everyone is ready in case of an emergency. Safe travels, and enjoy your time in Bali with confidence.
P.S. And when you’re ready to unwind in comfort, explore the charm of Luxury Villa Ubud with the Best View for a stay that brings you closer to Bali’s natural beauty and cultural heart.
